KoreanFlow — Korean Language Learning App
Operated by HOW INTERNATIONAL · Last Updated: July 22, 2026
Welcome to KoreanFlow ("we," "our," or "us"), operated by HOW INTERNATIONAL. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
This Privacy Policy applies to users worldwide and complies with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), Protection of Personal Information Act (POPIA), Data Privacy Act of 2012 (DPA), and Act on the Protection of Personal Information (APPI).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
KoreanFlow, operated by HOW INTERNATIONAL, is the data controller responsible for your personal information. For any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@howglobal.co.kr
We collect information that you voluntarily provide when using our Service:
| Category | Examples |
|---|---|
| Account Information | Name, email address, password, profile picture |
| Profile Data | Native language, learning goals, proficiency level |
| Payment Information | Billing address, payment method (processed by third-party payment processors) |
| Communications | Messages, feedback, support requests |
When you use our Service, we automatically collect certain information:
| Category | Examples |
|---|---|
| Device Information | Device type, operating system, unique device identifiers |
| Usage Data | Lessons completed, time spent learning, XP earned, streak data |
| Log Data | IP address, browser type, access times, pages viewed |
| Location Data | Country/region (derived from IP address) |
If you sign in using a third-party service (such as Google), we may receive your name, email address, and profile picture from that service, subject to your privacy settings on that platform.
Our Service includes an AI-powered tutor. When you use conversation or pronunciation features, the text and/or audio you submit may be sent to third-party AI service providers (such as Anthropic for language processing and text-to-speech providers) solely to generate a response. This content is used to provide the feature and is not used to build advertising profiles.
We use your information for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Provide and maintain the Service | Performance of contract |
| Personalize your learning experience | Performance of contract / Legitimate interest |
| Process payments and subscriptions | Performance of contract |
| Send service notifications | Performance of contract |
| Send marketing communications | Consent (opt-in) |
| Analyze usage and improve Service | Legitimate interest |
| Prevent fraud and ensure security | Legitimate interest / Legal obligation |
| Comply with legal obligations | Legal obligation |
We do not sell your personal information.
We may share your information with:
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer personal data internationally, we implement appropriate safeguards including:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days |
| Learning Progress Data | Until account deletion |
| Payment Records | 7 years (legal requirement) |
| Usage Analytics (anonymized) | 3 years |
| Support Communications | 2 years after resolution |
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion of your data ("Right to be Forgotten") |
| Restriction | Limit how we process your data |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests |
| Withdraw Consent | Withdraw consent at any time (where applicable) |
To exercise any of these rights, please contact us at support@howglobal.co.kr. We will respond within 30 days (or as required by applicable law).
You may request deletion of your account and associated personal data at any time by emailing support@howglobal.co.kr with the subject "Account Deletion". We will process your request within 30 days.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Service.
Our Service is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us: